service group monitoring


Remote-first network maintenance

Arcom Service Group Monitor gives you an edge in maintaining your network. You’ll no longer need to send a technician out in the field to troubleshoot Switched Digital Video issues. With SDV/SGM, you can remotely view any SDV channel on any stream, or any hub, without leaving the NOC. SDV requests are made remotely – video content and tuning control is forwarded to your location. This means less time wasted, greater productivity in the field, and increased efficiency in your network operation.

SDV/SGM Architecure

Built to help you
perform better

Easy: Arcom SGM switch matrix is easily installed at the headend and each port of the switch is connected to a service group test point and return data Rx, and the output is connected to any STB.

Flexible: Add more switches easily and incrementally add new service groups, change associated nodes, or import the data in bulk.

Simple: The SGM web interface is customized for SDV troubleshooting and embedded in the installed master switch, so there is no software to install or maintain. Select your desired service group by service group number or node.

Control: Manage and control settings and user privileges. When a service group is selected, other users can see that the system is in use.

Productivity driven


Hunter SysTem

Hunter’s radar-based core technology enables greater network visibility than any other product on the market.

Learn MORE >


Locate the source of impairment without disrupting your network.

Learn MORE >

intelligent prioritization

Measuring CNR in return traffic, Hunter distinguishes definitive problems from harmless spikes in the noise floor.

Learn More >

XCOR Technology

The only technology able to detect and track CPD.

Learn More >

A Closer look

Related Products

Devices and applications made for each other

We engineered Hunter devices and applications to work together seamlessly to deliver everything you need to get the job done smarter, faster and easier.

Helpful Information + Resources

Arcom Library

Inform the way you maintain your network

> SDV Service Group Monitor data sheet


Arcom Academy

Learn how to get the most from Hunter technology.

> Impairment detection with hunter


Let’s TALK