Decades of sustained innovation
It’s all about the customer – and not just our customers, but theirs too. For more than 35 years we’ve been in the field, testing and retesting everything we make alongside our customers, on their systems, gathering their feedback to continually iterate and make improvements. We’ve built our success on this unique approach to innovation – we engineer solutions by studying our clients and developing answers that are efficient, effective, and tuned to their exact needs, both today and tomorrow.
Temperature- stabilized trap
Arcom produces the first temperature-stabilized trap using four poles and an innovative urethane encapsulation method.
Double Density Tiering
Arcom introduces both the first double density tiering filter and the first miniature trap.
Arcom takes a significant leap in positive filter technology with minimal loss of picture quality.
Arcom invents a new technique to mitigate return path noise and ingress.
Arcom produces the first pay television scrambling system to utilize surface acoustic wave filter technology.
Arcom Digital is founded
Looking at the status quo test equipment and network monitoring tools, we saw some deficiency and room for improvement. We formed Arcom Digital to introduce new solutions based on modern digital signal processing techniques – to enable operators to better maintain their network.
Arcom is able to reduce network distortions through a carrier phase optimization feedback and control system for modulators.
We are the first and only company to use chirp radar to detect and locate non-linear distortions. These distortions can wreak havoc upon a network and ruin the user’s experience. With CPD Hunter, impairments can be identified, tracked down, and repaired.
Xcor Hunter is the technological progression of CPD Hunter. Using passive radar techniques with existing QAM channels as the probing signal, it allows for unobtrusive identification and detection of nonlinear distortion in the HFC network.
Our first-of-its-kind probing system is permanently installed at strategic points within the network, allowing operators to quickly locate the source of ingress within a plant.
QS field testing
Using correlation technology, for the first time, QAM signal leaking from the cable network was able to be measured – and the source location identified.
QS Commercial introduction
After extensive field testing the first QAM Snare Navigator and Isolator product are introduced to the industry, allowing for quick and easy identification of LTE signal leakage.
We answered a specific customer’s need by engineering this inexpensive, easy-to-implement method for remotely troubleshooting Switched Digital Video service group problems.
We were the first to remotely monitor forward network performance by placing small spectrum analyzer probes on existing line passives.
We added LTE signal strength measurement as an integrated component of the QAM Snare leakage detection process, giving users the means to efficiently and effectively prioritize repair.
Our solution allow the technician to easily troubleshoot shielding efficiency (SE) at the LTE band in the difficult home network environment where sub 1uV leaks can be a problem.
Navigator and Isolator Plus
These third-generation QAM Snare field devices eliminated the need to use two devices for detection, simplifying the leak identification process.
A new and innovative network traffic-compatible TDR that troubleshoots locations of linear distortions while the network remains up and running – no more taking the network down to troubleshoot.
With synchronicity between RF and CMTS impairments, Arcom Proactive Network Maintenance Plus goes well beyond other PNM tools to help customers better monitor and maintain their network.
A fourth-generation QAM Snare product specifically focused for the needs of the fulfillment technician.
The next generation virtual Hunter platform for DAA is introduced adding network monitoring for CPD implemented in software.
New return sweep and balance for DAA, with no headend equipment or NDR channel required.
OUDP Leakage Detection
Arcom develops and patents a leakage detection approach utilizing OUDP signaling for the cable modem.
High Split Leakage Detection
The first leakage equipment for high split networks utilizing OUDP detection ships to customers.
At Arcom, we focus our resources in the communities where we do business, fulfilling our commitment to creating a positive impact through technology and better communication.